For Resellers
Hanser Publications began US and Canadian distribution through Ingram Academic & Professional on January 2, 2018. IPS is a full-service distributor for many major publishers and offers easy ordering options, fast delivery, and excellent service—all at publisher-direct discount prices. The information below will help you to smoothly make the transition.
ACCOUNT SETUP
You may already conduct business with IPS or its sister company, Ingram Book Company. If so, you should already have an account established, and no further action is required for account set-up.
If not, an account with IPS should be requested. Please visit http://www.ingramcontent.com/ and click on “Retailers” then “Get Started” to begin the application process. Please ensure that when you reach the Retail Store questions, you answer “Yes” to “Are you interested in direct pricing from exclusive Ingram-distributed publishers?” After completion of the online questionnaire, you will be emailed a welcome packet with a few forms to complete the process. Feel free to contact the IPS Customer Service Department at the number below if you need assistance.
PLACING AN ORDER
There are many simple options for placing orders with IPS. Active customers may already be accustomed to ordering via EDI, ipage, fax, or phone. Ipage is Ingram’s business-to-business website. To sign up for ipage, you may visit http://ipage.ingramcontent.com and click on the registration tab to begin the subscription process. When using ipage, you can place orders for Hanser Publications products by signing on to ipage, clicking on the IPS tab at the top, and using the IPS cart. You must place all Hanser Publications items in the IPS cart for publisher-direct pricing. If you will be placing your orders electronically, you will need to use the IPS SAN Number 6318630 to ensure you get your full Hanser Publications direct discount. Orders must be placed through IPS to receive publisher-direct discounts.
Hanser Publications purchase orders will be eligible to be placed direct through IPS as of Tuesday, January 2, 2018. Purchase orders sent to our previous warehouse (Ware-Pak) after December 15, 2017, need to be resubmitted to IPS.
INVOICING
Purchases made through IPS will generate an IPS invoice. Account statements may come from Ingram Book Company if you purchase from several Ingram companies.
IPS CONTACT INFORMATION
Hanser Publications has a dedicated phone line at IPS for questions, order placement, order tracking and additional inquiries.
Hanser Publications
Phone: 888-937-8200
Email: ips@ingramcontent.com
RETURNS
Hanser Publications titles will be fully returnable for 180 days after out-of-print notification. Hanser Publications returns may be combined with Ingram Book Company/Spring Arbor returns and should be shipped to:
United States
Ingram Book Company or Ingram Publisher Services
1210 Ingram Drive
Chambersburg, PA 17202
Canada
Ingram Publisher Services
C/O Purolator USA Logistics Center
1151 Martin Grove Road
Rexdale, ON M9W 4W7
Canada
If you want to order from another country outside North and South America, please contact:
Carl Hanser Publishers Germany
Simone Purper
Kolbergerstrasse 22
81679 Munich
Germany
Mail: simone.purper@hanser.de
Of course, you are also welcome to contact a local bookseller, a selection of our cooperation partners can be found starting here.
UK, Europe, Middle East, Africa & Asia-Pacific
Eurospan
1 Bedford Row
London
WC1R 4BU
Trade Orders & Enquiries:
Tel: +44 (0) 1767 604972
Fax: +44 (0) 1767 601640
Email: eurospan@turpin-distribution.com
Individual Orders:
www.eurospanbookstore.com
Individuals may also order using the contact details above
For Further Information:
Tel: +44 (0) 207 240 0856
Fax: +44 (0) 207 379 0609
Email: info@eurospangroup.com
Australia
about 3 Pty Ltd
12B Koornang Road
3179 Scoresby VIC
Australia
Tel.: + 61/394957663
Mail: enquiries@coinfo.com.au
Web: coinfo.com.au
China
Ian Taylor Associates Ltd. Beijing Office
B1102 Building 4, BeijingINN, No.11 East Shuijing Hutong, Dongcheng
District, Beijing 100010
P.R. China
Tel: +86-10-5864 3320
Fax: +86-10-5864 3360
Email：zhangpei@iantaylorassociates.com.cn
Czech Republic
Kuba Libri Ltd.
Jan Svec
Ruska 972/94
10000 Prague 10
Czech Republic
Tel. 00420606959563
Mail: jan.svec@kubalibri.cz
Denmark
Aalborg Centerboghandel
Fibigerstraede 15
9220 Aalborg Ost
Denmark
Tel: +45/98 15 89 22
Fax: +45/98 15 28 62
Hungary
Prospero’s Könyvei Budapest KFT
Weiner Leo U 20
1066 Budapest
Hungary
Tel.: +36/30 28 444
Fax: +36/30 28 410
India
Sci-Tech Books & Periodicals
302, Parul Apartments, Veera Desai Road
Andheri – West, Mumbai – 400 053, India
Tel.: +91-22-2673 5260 / 2673 5424
Mobile: +919820213316
Mail: pdk@scitechbooks.co.in ; scitechbooks@gmail.com
Allied Publishers Pvt. Ltd.
Mr. R.N. Purwar
I/13-14, Asaf Ali Road
110 002 New Delhi
India
Tel.: +91/11/23 23 90 01
Fax: +91/11/23 23 59 67
Mail: delhi.books@alliedpublishers.com
Web: www.alliedpublishers.com
Please see also our branches in the following cities:
Mumbai
Chennai
Bangalore
Hyderabad
Kolkata
Ahmedabad
Nagpur
Aditya Books Pvt. LTD
B-116, Sector 67
201301 Noida - Uttar Pradesh
India
Phone: +91/12 02 48 41 52
Mobile: +91-9810773223(office)
Contact Person: Mr C.D.Tewari
Mobile- +91-9810773223
Fax: +91/12 02 48 41 50
Mail: orders@adityabooks.in
If you are interested in E-Books, then please contact:
Satyam e-Learning
Library and Information Services
Mr. Nirmal Bengani
2/13, Ansari Road
Darya Ganj
New Delhi-110002
India
Tel.: +91/11/23 24 26 86
Fax: +91/11/23 26 71 31
Mail: satyamelearningindia@gmail.com
